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What is Attrition?

Attrition most commonly refers to employee attrition, which is the natural reduction of a business’ labor force that arises from workers leaving for their own reasons, such as retirement or resignation. It is different from Employment Turnover, which also takes into account employees that are laid off. Attrition can also refer to Customer Attrition, which is the loss of customers, also known as Customer Churn, or Customer Turnover. In accounting, attrition can refer to the loss of inventory through spoilage.

Additional Resources

CFI is a global provider of financial modeling courses and of the FMVA Certification. CFI’s mission is to help all professionals improve their technical skills. If you are a student or are looking for a career change, the CFI website has a multitude of free resources to help you jumpstart your Career in Finance. If you seek to improve your technical skills check out some of our most popular courses. Below are some additional resources for you to further explore:

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