Difficult conversations and managing conflict are crucial components of healthy relationships and effective communication. They provide opportunities to address and resolve issues and prevent larger problems from developing. As a leader, knowing the most effective way to manage conflict and have those difficult conversations is a key skill and can have a positive impact on business outcomes. This course focuses on recognizing when a difficult conversation is necessary and equipping leaders with tools and strategies to have a successful conversation. It will also provide approaches to conflict resolution resulting in strong and sustainable outcomes. By understanding the key elements of managing difficult conversations, leaders will be better equipped to handle challenging situations and maintain positive working relationships.
Upon completing this course, you will be able to:
This Having a Difficult Conversation and Managing Conflict course is perfect for investment professionals, management consultants, and financial analysts, as well as investor relations teams and senior managers at both private and public companies.